Other questions ?
If you have any further questions, please don't hesitate to contact us. We will respond as soon as possible.
How to help you?
Questions answers
Order process
How do I determine my size?
You can refer to our size chart which is in the menu, or by clicking right here
Delivery, Returns, Exchanges
We use all major carriers, and local courier partners. You'll be asked to select a delivery method during checkout.
What is the delivery delay ?
Orders are dispatched within 24 hours (excluding weekends and public holidays) after the
validation of your basket.
Delivery varies depending on your choice of delivery method. (Example :
colissimo in 48 hours)
What are the payment methods ?
- PayPal
- Bank card
- Species
- Hand delivery
Is self-delivery possible?
Yes, only in Saint-Raphaël (83700).
How to make a return or an exchange?
You can return the wrong item(s) to us within 14
days. For more details, see this page.
Is it possible to get reimbursed?
Yes, if the return is in conformity with the original article and never worn.
How to track my order ?
You can access the history and progress of your orders in the "My customer area" section.
In case you do not have a customer account, you have the possibility to follow
your package by e-mail. A link will be sent to you as soon as the package is dispatched.
How do I order an out of stock item?
It is possible to be notified by email as soon as an item is restocked, indicating your
contact details in the "Notify me when the item is in stock" space.
